About Us

We are a unique combination of experienced researchers, programmers and developers. We set new standards in online research and data delivery.
  • What?

    Our core business is creating high end, complex surveys giving researchers the data they need quickly and accurately.

    To bring data to life we create beautiful dashboards so brands can monitor and action live customer feedback.

    We build online communities and have over 100,000 members on our Australian research panel.

    Conduct live on-the-go research with our mobile app and mobile browser technology.

    Or use our iPad optimised survey platform to conduct central location surveys.

    Take advantage of our research knowledge and accesss our QuickSmart range of templated research packages.

  • Why?

    We listen, we create, we deliver.

    Get in touch and tell us your challenge. Our staff are experienced and can guide you on the right approach and to the right results.

    We love the simple stuff, but thrive on complex choice models, shelf designs, drag and drop and HTML5 techniques to deliver your content in a unique and eye-catching format on any device.

    As our client you will have instant access to over 100,000 members on our research panel. Send them surveys, recruit them into focus groups and in-depth interviews, build your own community or simply check an incidence.

    Get instant access to our online data reporting tools and live update pages.

  • How?

    We recruit the right people.

    We understand market research.

    We utilise new technology to develop new and smarter ways to engage with consumers.

    We have a global network of partners for international projects in any country.

  • N
    99+ Happy Clients
  • u
    40+ Countries Surveyed
  • @
    1 Mission
Our mission

To develop smarter and more efficient market research tools & online services

Meet The Team

We design and build surveys, cross-tabulations, database applications, dashboards, online communities, mobile solutions and other customised digital solutions
  • TDE are a talented bunch from varied backgrounds, but with a common goal to excel in every aspect of our work.

  • Call us anytime:
    tel: +61 2 9258 4493

Roger Neyland (Director of Operations, Australia)

t: +61 2 9258 4463
e: rogern@thedigitaledge.com.au

  • skype
Natalie Evans (Sales & New Biz)

t: +61 2 9258 4458
e: nataliee@thedigitaledge.com.au

  • facebook
  • twitter
  • google plus
  • dribbble
  • you tube
  • skype
Pippa Moss (Social Media)

t: +61 2 9258 4444
e: pippam@thedigitaledge.com.au

  • facebook
  • twitter
  • google plus
  • dribbble
  • you tube
  • skype
Jarrod Windeatt (Senior Programmer)

t: +61 2 9258 4444
e: jarrodw@thedigitaledge.com.au

  • skype
Andrew McGaffney (Senior Programmer)

t: +61 2 9258 4444
e: andrewm@thedigitaledge.com.au

  • skype
Chang Weng (Programmer)

t: +61 2 9258 4444
e: changw@thedigitaledge.com.au

  • skype
Richard Tullett (Programmer)

t: +61 2 9258 4444
e: richardt@thedigitaledge.com.au

  • skype
David Elias (Programmer)

t: +61 2 9258 4444
e: davide@thedigitaledge.com.au

  • skype
Nathan Wong (Programmer)

t: +61 2 9258 4444
e: nathanw@thedigitaledge.com.au

  • skype
Some of our clients
  • foxtel
  • jigsaw
  • enero
  • tle
  • opsm

Our Services

We bring a personal and effective approach to every project we work on. We have depth in knowledge and experiecne to tailor solutions to fit clients needs.
  • u
  • Research

    Adhoc surveys, omnibus, templated research packages

  • U
  • Panel

    100,000+ active members within Australia

  • q
  • Data

    Easily visualise data via our dashboards & charting software

  • B
  • Mobile

    Customised app and browser driven on-the-go research

  • e
  • Communities

    From overnight chats to 12 month communities & customised panels

  • P
  • Delivery

    Fast and accurate data delivered on time, everytime

  • QuickSmart Research

    Having been in the online research business for over a decade we've hosted thousands of different surveys, but many with the same core objectives. QuickSmart Research is built on this experience and provides researchers access to proven research modules that deliver rapid results at a cost effective price.

    To launch the QuickSmart range we'd like to introduce 3 new modules: Concept Tester, Brandhealth Dip and Brand Health Tracker.

    With no questionnaire design, no table or chart specs, simply provide the brands or concepts and we'll do the rest!

    QuickSmart Modules

    Concept Tester:

    A templated concept test, written by a researcher and pressure tested to ensure it gives you what you need, in the time that you need it. Each concept is tested via N = 200 nationally representative Australians, and data delivered 3 days later in tables or via pre-designed charted dashboard form.

    Brand Health Dip:

    Understand people's awareness, attitude and behaviour towards your brand without having to enter into a long-term tracking contract, without breaking the bank and with rapid turnaround. Each category is tested via N = 400 nationally representative Australians, and data delivered within the week in tables or via pre-designed charted dashboard form.

    Brand Health Tracker:

    Extend your QuickSmart Brand Health Dip into a Tracker. With no contract or timetable to adhere to, you control when to run each dip with no future commitment required.

  • Adhoc Surveys

    We specialise in programming online surveys from basic customer satisfaction surveys to complex choice modelling designs.

    Quick Polls

    We guarantee over 150 responses to any poll within 24 hours. It's ideal for checking an incidence or gaining some quick facts for a pitch

    Quick Chats

    Bring your pitch to life with verbatim quotes from real people about brands, current affairs or any topic. Used in conjucntion with Quick Polls, you can quickly gain both quantitative and qualitative insights into selective topics.

    Online Communities

    Run 1 week to 12 month communities. Let us do the hard work and keep the panel engaged whilst you focus on the research at hand. Have your members post to the community via a mobile app for instant on-the-go feedback.

    Mobile Research

    Our mobile app is built for smartphones using iOs, Android, Windows and Blackberry operating systems. Recruit people from our Australian panel or use your own database to conduct mini-surveys, forums and polls. Capture GPS location, barcodes, images and videos.

    Research Only Panel

    We have over 100,000 Australians on our AMSRO Gold accredited research only panel.

    Direct Marketing Panel

    We also have 75,000+ Australians opted in to our direct marketing panel. This is separate from our research only panel and can be used to market an offer, recruit to a panel or offline focus group.

  • TDE at a glance:

    QuickSmart Research - cost effective templated research

    Online Surveys including bi-monthly Omnibus

    QuickChats & QuickPolls - overnight results

    Online Communities - qualitative research

    Research Only Panel - 100,000+ members in Australia

    Direct Marketing Panel - 75,000+ members in Australia

    Mobile Solutions - apps and browser driven

    Data Dashboards - monitor KPIs and live feedback

  • ...

    HTML5 powered videos - compatible with any device

    jQuery Powered Effects - bringing web pages to life

    Social Media Scraping - what are poeple saying about your brand?

    Panel Building - create your own research panel

    Group Recruitment - fresh people for focus groups

    Panel Building - create your own research panel

    Group Recruitment - fresh people for focus groups

    Data Entry - rapid verbatim coding plus codeframe development

Client Testimonials

"testimonial goes here" Andy Bateman - Global CEO, TLE

"testimonial goes here" Ivy Bautista - CRM Senior Campaign Manager, Luxottica Retail Australia

"testimonial goes here" Mandy Snell - Foxtel

"testimonial goes here" Steve Watson - Global COO, Enero

We pride ourselves in consistently being the first to break new ground in digital research. We drive our business forward by exploring and incorporating the latest and best methodologies and technology. Keeping up with innovation is our virtue as it is our key in delivering quality research solutions.

Latest News

News and events on the TDE calendar from projects
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  • LaVita
    Data Visualisation - Dashboards

    The key to visualising data is simplicity in presentation. In 2012 we were commissioned to build a Customer Satisfaction Dashboard to monitor store performance across key brands. Customer feedback is transferred in real time into the dashboard via an online survey giving store and area managers up-to-the-minute information about their performance. The dashboard is a powerful tool used to increase customer satisfaction by enabling instant action to be taken when negative (or positive) feedback occurs. Speed to action is the key to customer satisfaction and our real time dashboards enhance your brand's customer enagagement instantly boosting your Customer Care Factor and brand loyalty.

  • LaVita
    Recent News

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    Recent News

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    Recent News

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    Recent News

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    Recent News

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TDE - The Digital Edge in Sydney, Australia

Contact Us

We can tailor solutions to suit your specific requirements so contact us to see how we can deliver to your needs...
  • Address:

    Level 5, 79 Commonwealth Street
    Surry Hills, Sydney
    Australia 2010

  • Phone/Mob/Fax:

    +61 2 9258 4493
    +61 414 937 699
    +61 2 9258 4455

  • Email:

    quotes@thedigitaledge.com.au